Task: Manage Capacity

Create, and regularly review, a Capacity Plan to ensure that adequate capacity is available at all times

Purpose

· Create, and regularly review, a Capacity Plan to ensure that adequate capacity is available at all times to meet the requirements of the business by balancing “business demand with IT supply”.

· Activities commonly used within this area include Performance Management, Workload Management, Demand Management and Application Sizing and Modeling.

Relationships

Roles	Primary Performer: Client Support Manager	Additional Performers: Client Database Administrator
Process Usage	ASUM-DM > Operate & Optimize > Manage Infrastructure > Manage Capacity

Steps

Monitor capacity

· Review capacity plans

· Monitor usage

· Monitor system logs

Performance tuning

Analysis & optimizing

Initiate enhancement request as required

Manage hardware upgrade process

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