Task: Determine Business Success Criteria
Describe the criteria for a successful or useful outcome to the project from the business point of view. This might be quite specific and able to be measured objectively, for example, reduction of customer churn to a certain level, or it might be general and subjective, such as “give useful insights into the relationships.” In the latter case, it should be indicated who makes the subjective judgment.
Purpose

Describe the criteria for a successful or useful outcome to the project from the business point of view. This might be quite specific and able to be measured objectively, for example, reduction of customer churn to a certain level, or it might be general and subjective, such as “give useful insights into the relationships.” In the latter case, it should be indicated who makes the subjective judgment.



Relationships
RolesPrimary Performer: Additional Performers:
Process Usage
Steps
As precisely as possible, document the success criteria for this project.
Make sure each business objective has a correlative criterion for success.
Align the arbiters of the subjective measurements of success. If possible, take notes on their expectations

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