Task: Communicate Follow-Up Actions To Client

Advise customer of remedial actions results

Purpose

Communicate remedial work completion to the client.

Relationships

Roles	Primary Performer: SPSS Project Manager	Additional Performers: Client Project Manager
Process Usage	ASUM-DM > Deploy > Prepare for Project Closure > Follow up on the Review Meeting Actions > Communicate Follow-Up Actions To Client

Steps

Prepare agenda based on revised Final Report.

Schedule a meeting

Schedule a meeting:

Invite key customers representatives
Invite IBM representatives
Invite other parties (Partners etc)

Distribute copies of the revised Final Report prior to meeting.

Canvas thoughts on revised Final Report prior to meeting.

Conduct meeting and record observations.

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